As a Swiss national with extensive experience in customer relations, I serve as the primary point of contact for French and German-speaking clients. Throughout my career, I have refined my expertise in various facets of sales, client prospecting, networking, distribution, and team and project management. I have successfully organized large-scale conferences for diverse audiences and led volunteer teams of up to 120 individuals for nonprofit organizations, where I established efficient operational structures and legal frameworks.
In my role as a B2B Account Manager at Deep Services S.A., I managed a portfolio of over 500 clients across the Swiss-French region and was responsible for overseeing a substantial budget exceeding 800,000 CHF. Additionally, I have crafted and delivered tailored POS software demonstrations for businesses across North America in both English and French.
My proficiency extends to product and event promotion, delivering motivational speeches, and creating persuasive promotional materials, including video presentations, flyers, roll-ups, and newsletters. I have also provided strategic advice on launching products into new markets, adapting to different cultures, and identifying risks and opportunities.
With a relational, creative, and goal-driven mindset, along with diplomatic project management skills, I thrive both independently and in collaborative team settings, even under tight deadlines and pressure. These qualities enable me to navigate and excel in dynamic and challenging environments, making me well-suited for the role of Vice President of Customer Relations.
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